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2014 Sustainability Report

New dimension.
New responsibilities.

Mission and Values Code and Principles
Employees
11,777
Customers
17,085,591
Suppliers
3,266
Shareholders
€120m of dividends distributed
Agents
32,927 agency staff
Community
56,700 beneficiaries
of Community work

Commitment and Results

"The results it has achieved in financial, profitability and social terms are entirely evident and are demonstrated by the Report that we are presenting, which to a large extent announces in advance the goals set for the end of 2015 in the Business Plan and Sustainability Plan." - Pierluigi Stefanini
"The Sustainability Report proves that it is possible to ethically combine the need to achieve results, in terms of capital and financial strength as well as profitability, with the targets of providing significant social value and protecting the environment." - Carlo Cimbri

Materiality Themes

Governance
Financial Performance
Environmental Performance
Social Performance

Sustainability Strategy

Our approach is oriented to the integration of sustainability into business.
Sustainability Plan develops alongside the Industrial Plan, defining goals and policies for sustainable management, with a special focus on risk and innovation control and management.
31 December 2014 progress
1. Financial strength and fair profitability
Solvency index: absorbed capital
1.68%
2. Control and transparency
Adopting rep. capital index and management/improvement procedures
50%
3. Innovative welfare models and services
Increase the number of Life&Health policy holders
3.5%
4. Supporting people and companies needs
Number of MV TPL policies paid in installments / Total new MV TPL Production
9.8%
5. Prevention and management of natural catastrophes
Tot. emissions Scope 1
-16%
Tot. emissions Scope 2
-1.7%
6. Promoting entry of young people
Percentage of Middle Management under 45
36%
7. Innovating and improving customers relations
Net Promoter Score Motor TPL
4.8%
8. Innovating customer services
Percentage of customers with compensation in specific form
25.6%
9. More responsible and equitable market
Presence in the main sustainability indices
5
10. Innovation processes with a high social value.
Persons benefitting from Community-focussed activities
12%

Sustainability Milestones

  • 20th March 2014
    Approval of the 2013 Sustainability Report by the Board of Directors.
  • 30th April 2014
    Distribution of the 2013 Sustainability Report at the Shareholders’ Meeting.
  • 15th May 2014
    Launch of the start-up tender UnipolIdeas, the Unipol Group’s business incubator for social innovation.
  • 3rd June 2014
    The Unipol Group participates in the Carbour Disclosure Project, measuring and disclosing its greenhouse gas emissions and strategies related to climate change.
  • 10th June 2014
    Turin: Transparency, information and quality - A pact of trust with policyholders: start of the presentation road show of the Sustainability Report.
  • 19th June 2014
    Bologna: Presentation of the 2013-2015 Sustainability Plan to stakeholders
  • 26th June 2014
    Memorandum of Understanding between Legambiente Onlus and Unipol Gruppo Finanziario S.p.A. signed, launching the project “Bellezza Italia” (Italian Beauty) for the restoration of degraded areas of the country.
  • 1st August 2014
    Interim monitoring of the progress of the Sustainability Plan disclosed.
  • 8th October 2014
    “Banca e Territorio” Award: Unipol chosen for its social initiatives.
  • 10th October 2014
    Extension of certification for Life insurance products, UnipolSai Investment range, in collaboration with Bureau Veritas, one of the world's leading companies in audit services, compliance verification with regulations that attest the transparency, fairness and value of products.
  • 20th October 2014
    start of the business acceleration program UnipolIdeas at Villa Cicogna in Bologna.
  • 21st October 2014
    Inauguration of the first “Bellezza Italia” (Italian Beauty) project in Paestum “Tra le mura e il mare: il sentiero degli argonauti” (i.e. Between the walls and the sea: the path of the Argonauts).
Jan2014 Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

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